Last updated: 11/17/25
PBL Travel Agency (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our travel-related services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily submit, including:
- Full name
- Email address
- Phone number
- Billing and payment information
- Passport details
- Travel preferences
- Booking information (flights, hotels, tours, etc.)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Cookies and tracking data
Third-Party Information
We may receive information from:
- Travel booking partners (airlines, hotels, tour operators)
- Payment processors
- Social media platforms (if you interact with our accounts)
How We Use Your Information
We use your information to:
- Provide and manage travel bookings
- Personalize your travel experience
- Process payments and issue travel documents
- Communicate updates, confirmations, and promotional offers
- Improve our website performance and customer service
- Meet legal, regulatory, and security obligations
Sharing Your Information
We may share your information with:
Travel Service Providers
To complete your reservations, we share data with hotels, airlines, transportation companies, tour operators, and similar partners.
Payment Processors
For secure payment processing.
Technology & Analytics Providers
Website hosting, analytics tools, email marketing platforms, and customer support systems.
Legal & Compliance
We may disclose information if required by law or to protect our rights, safety, or property. We do not sell or rent personal information to third parties.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Improve website performance
- Understand user behavior
- Remember your preferences
- Provide personalized offers
You can manage or disable cookies in your browser settings.
Data Security
We use administrative, technical, and physical safeguards to protect your information. However, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information only for as long as necessary to:
- Provide services
- Fulfill legal or accounting obligations
- Resolve disputes
Your Rights
Depending on your location, you may have rights such as:
- Accessing your personal data
- Requesting corrections
- Deleting your data
- Opting out of marketing communications
- Withdrawing consent
- Requesting a copy of your data
To exercise your rights, contact us using the information below.
Links to Third-Party Sites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: PBL Travel Agency Email: info@pbltravel.com
